Privacy Policy

Last updated: June 03, 2026

Rent Solutions (“Rent Solutions,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when you visit our website, contact us, make an inquiry, book a vehicle, use our services, or interact with us through online or offline channels.

This Privacy Policy explains what personal information we collect, how we use it, how we protect it, when we may share it, and the rights you may have in relation to your personal information.

1. Who We Are

Rent Solutions operates vehicle rental, limousine, leasing, and related mobility services in Qatar.

Website: https://rentsolutions.qa
Head Office: D-Ring Road, Doha, Qatar
Contact Number: 800 444 9
WhatsApp: +974 3322 3192

2. Information We Collect

We may collect personal information directly from you when you use our website, submit a form, contact us, make a booking, request a quotation, subscribe to updates, or use our rental and leasing services.

The information we may collect includes:

• Full name

• Mobile number and WhatsApp number

• Email address

• Nationality

• Qatar ID, passport, driving license, or other identification details, where required for rental or leasing services

• Booking details, vehicle preferences, rental period, delivery or pickup location

• Payment and billing information

• Company name and business contact details, where applicable

• Messages, inquiries, feedback, or complaints submitted to us

• Website usage information, such as IP address, browser type, device information, pages visited, and cookies

We only collect information that is relevant to providing our services, responding to your requests, improving our website, meeting legal obligations, and managing our business operations.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To respond to your inquiries and requests

• To process bookings, rentals, leasing requests, limousine service requests, and related transactions

• To verify your identity and eligibility to rent or lease a vehicle

• To prepare quotations, contracts, invoices, receipts, and service records

• To provide customer support and communicate service updates

• To manage payments, deposits, refunds, and outstanding balances

• To improve our website, services, customer experience, and business operations

• To send promotional offers, updates, or marketing communications where permitted by law or where you have consented

• To comply with applicable legal, regulatory, insurance, accounting, tax, and contractual obligations

• To protect our rights, property, vehicles, customers, staff, and business interests

• To prevent fraud, misuse, unauthorized access, or unlawful activity

4. Legal Basis and Consent

Where required by applicable law, we will process your personal information based on your consent, the need to perform a contract with you, compliance with legal obligations, or our legitimate business interests.

You may withdraw your consent for certain types of processing, such as marketing communications, at any time by contacting us or using the unsubscribe option where available. Withdrawal of consent may not affect processing that is required to complete an existing service, comply with legal obligations, or protect our legal rights.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember user preferences, and enhance your browsing experience.

Cookies may collect information such as browser type, device type, IP address, pages visited, time spent on the website, and referring website links.

You can manage or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

6. Marketing Communications

We may contact you with offers, promotions, service updates, or information about Rent Solutions services if you have provided your contact details and where such communication is permitted by law.

You may opt out of marketing communications at any time by contacting us or following the unsubscribe instructions included in our communications. We may still contact you for non-marketing purposes, such as booking confirmations, payment matters, service updates, or legal notices.

7. Sharing Your Information

We do not sell your personal information.

We may share your personal information only where necessary and appropriate, including with:

• Payment service providers and banks

• Insurance providers

• IT, hosting, website, CRM, and communication service providers

• Vehicle service, maintenance, or roadside assistance providers

• Delivery, pickup, or logistics partners

• Legal, accounting, audit, and professional advisers

• Government authorities, regulators, courts, law enforcement, or other parties where required by law

• Business partners where necessary to provide requested services

Where we use third-party service providers, we take reasonable steps to ensure they handle personal information securely and only for authorized purposes.

8. International Transfers

Some service providers or technology platforms we use may process or store information outside Qatar. Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate protections are in place and that the transfer is handled in accordance with applicable legal requirements.

9. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. You are responsible for ensuring that any information you submit to us is accurate and that you use secure devices and networks when interacting with our website.

10. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, comply with legal, accounting, tax, insurance, and regulatory obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information, the nature of the service, and applicable legal requirements.

11. Your Rights

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of personal information where legally applicable

• Withdraw consent where processing is based on consent

• Object to certain types of processing, including marketing communications

• Request information about how your personal information is used and shared

To exercise your rights, please contact us using the contact details provided below. We may need to verify your identity before responding to your request.

12. Accuracy of Information

You are responsible for ensuring that the information you provide to us is accurate, complete, and up to date. Please notify us if your contact details, identification details, driving license information, or booking information changes.

13. Links to Other Websites

Our website may contain links to third-party websites, social media platforms, maps, payment pages, or partner websites. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before submitting personal information to them.

14. Children’s Privacy

Our services are intended for adults who are legally eligible to rent, lease, or use vehicles. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or business practices. The updated version will be posted on this page with a revised “Last updated” date.

16. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Rent Solutions
D-Ring Road, Doha, Qatar
Phone: 800 444 9
WhatsApp: +974 3322 3192
Website: https://rentsolutions.qa
Email: info@rentsolutions.qa